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❓  Common questions

Straight answers.

Including the ones where the honest answer is that booking direct with the airline might suit you better.

ⓘSky Tickets (operated by Iron Leads LLC) is an independent travel agency that books flights through the Priceline.com LLC authorized affiliate booking portal. Our service fee is $20 per ticket and is quoted before you book.

Are you an airline?

No. Sky Tickets is operated by Iron Leads LLC, an independent travel agency that books flights through the Priceline.com LLC authorized affiliate booking portal. We are not an airline, nor are we directly affiliated with or endorsed by any airline.

Which airlines do you reserve?

Major domestic and international airlines, across their networks and every cabin class. Call with your route and dates and an agent will tell you which options are available.

Why book through us rather than direct?

For an agent on the phone. That is most valuable on premium cabins, mixed-cabin and multi-city routing. On a simple economy one-way, booking direct with the airline usually costs less because you avoid our fee, and we will say so.

What is the service fee?

$20 per ticket. An agent quotes it inside your total cost, separately from the airline fare and taxes, before anything is ticketed, and you can decline with nothing charged.

Can you change or cancel a booking?

Only bookings originally issued through Sky Tickets. Call us and we will request the change or cancellation on your behalf; any charges are set by the airline under your fare rules. We cannot change or cancel tickets bought directly from an airline or through another agency — please contact them instead.

Can you book business and first class?

Yes, and it is a good part of what we do. Premium cabin options are easier to compare by phone than through a public search box.

Is a quoted fare guaranteed?

Only once ticketed. Fares move constantly, which is why we quote live on the call rather than publishing prices here.

How do I pay?

Major credit and debit cards over the phone at the point you confirm the booking.

How can I contact you in writing?

Email support@skytickets.online. Our office is at Iron Leads LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA.

Not covered here?

Call and ask an agent directly. It is usually faster than reading anyway.

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